Archive for January, 2010

Attended TRAFFIC or DomainFest? Scrutinize your bank account!

Posted by Acro in Business, Social issues on January 30th, 2010

Unless your trip to TRAFFIC Las Vegas or to DomainFest in California was paid for by your employer, it’s time to take a good look into your credit card and even your bank account, for any unauthorized charges.

The days in TRAFFIC Las Vegas were packed with events – and of course after hours everyone had a great time attending parties, social gatherings and impromptu get-togethers – all while consuming higher than usual quantities of alcohol. Welcome to Vegas, baby.

Unless I spend cash that happens to be in my wallet, I use my credit cards, as they provide protection over unauthorized charges. However, there was a single time while in Las Vegas that I made the mistake of using my debit card in order to withdraw cash.

Even though I went to an ATM of my very own bank somewhere off the Strip, it appears that the location was rigged with a card skimmer. In essence, my debit card was “copied” without ever realizing it and three days later I received automated phonecalls and emails from my bank’s alert system.

The bank notified me of suspicious activity and use of my debit card and upon examining my account online I noticed two transactions that had occurred outside of the US. Some crook used my card and spent approximately $300 buying chocolates at an overseas supermarket. I hope he chokes on it.

Thankfully, my bank immediately closed my card and reversed the charges at no cost to me. It’s definitely the last time that I’ll be using my debit card to withdraw cash at a tourist location away from home. Crooks are everywhere – just search for “Card Skimmers Las Vegas” in Google.

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Thank you, Rick and Jodi

Posted by Acro in Business, Domains on January 26th, 2010

As I’m battling a rather nasty case of flu, I can’t but think of the great time I had at TRAFFIC Las Vegas. The change of guard, from Rick Schwartz to Rick Latona, came with several challenges that in my opinion were handled efficiently and with utmost class.

For starters, Rick Latona’s energy and “go get them” attitude permeated throughout the conference. Rick’s decision to pause and restart the crashed live auction the following day, was the proper action and enforced “damage control”. The auction platform presented some programming challenges that I am certain they’ll be ironed out in time for next TRAFFIC.

The networking sessions were superb, although the twist to the musical chairs introduced by Rick Silver was a bit too much, in my opinion. The zig-zagging added intensity and by the end of the session my voice, like that of others, was gone. Still, an interesting way to break the ice on the starting day; and a reminder for me to bring twice as many business cards with me the next time.

Jodi Chamberlain – event coordinator – was truly superb in every way. Not only did she ensure everyone got going around the conference’s halls but she went far beyond any “call of duty” to keep us happy. She truly seems to enjoy her job, possesses a great sense of humor and a lot of energy in her remarkably minute stature.

As a side-note, Rick Schwartz and Howard Neu seemed to enjoy their assumed role of observers versus organizers of an event that started six years ago as invite only. They were very cordial and far more relaxed than at the previous TRAFFIC conference that I attended in Orlando, in 2008.

Once again, thank you, Rick and Jodi – a job well done.

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As disaster strikes Haiti, two major generics are being wasted

Posted by Acro in Business, Domains, Social issues on January 15th, 2010

The devastation from the earthquake that hit Haiti cannot yet be assessed; some fear that 50,000 people might be dead and thousands more injured.

In today’s interconnected world, with each natural or man-made catastrophe the descriptive terms are the first ones to be searched on the Internet; currently people all over the world are interested in finding out what is going on in Haiti and would like to make donations.

However, Haiti.com is being used as a tourism portal to the Caribbean, as it forwards to the domain COL.com. The bright colors of the COL.com web page are in stark contrast with the grim situation in Haiti, where buildings lay in rubble and blood-drenched corpses are being brought out from under the debris.

In a similar fashion, Donations.com and its co-owned Donations.org do not resolve at all. Owned by some corporation based in Switzerland, both generics would play a major role in directing traffic en masse to temporary portals created for the particular devastation.

Unfortunately, the opposite happens currently, as opportunists have already registered domain names related to the earthquake that hit Haiti and are listing them on various venues, including eBay and Sedo.

These are not noble attempts to direct donations but an attempt to collect – or, extort – money from organizations that exist or would be formed in order to rebuild Haiti.

Essentially, the only place to donate through which guarantees an efficient processing of the donations, is the Red Cross. And please note, that’s at RedCross.org as the .com – owned by the Red Cross – ironically appears to be down.

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The gloves are off

Posted by Acro in Business, Domains on January 10th, 2010

Yesterday I went to Raglan Road, a posh Irish pub in the Downtown Disney area. The temperature outside hovered just above the freezing point; it was the first time ever that I didn’t feel out of place wearing a hat and gloves in Florida.

Inside the restaurant, the beautiful dancer occupied most of the central stage, while us, the patrons enjoyed our meals, ogling her moves. Fish and chips was definitely creamy and fresh, despite being served in a clean piece of cooking paper instead of the traditional newspaper. This is Disney property, after all, and sanitation is more important than tradition.

The various items on shelves, full of rich Irish culture reminded me of times that have long passed by; when deals closed with a firm handshake and a man’s word was unbreakable.

The Irish immigrants to the US were looked down upon, they had to stick to their own but once cornered, those feisty individuals wasted no time in defending their own.

On their footsteps, Greek immigrants helped build the railroads that connected the east and west through the mid-west and the plains of America, often being treated with contempt and racial discrimination for their initiative and dare to venture onto a new land that wasn’t their place of birth.

Every time someone attempts to belittle you, who speaks low of you, who due to his own failed mind attempts to bring you down, that’s the time that the gloves are off. That’s the time that you become a giant, a union of all men whose steps you’re following to achieve your life’s goals with no power other than your own.

The DomainGang.com project has been a baby of mine for the past three months. Although it was conceived long ago, sometimes it’s easy to plan and dream than to create, nourish and grow. Other times, it’s easier to be pure and full of ideals than to be wary of other people’s intentions and to carry a stick for defending yourself.

In the long run, it’s better to squash the bugs before they become roadside monsters that demand your unwilling contribution each time passers-by want to reach your entertainment establishment.

In just 90 days, DomainGang.com has achieved a Google PR3, an Alexa rating of about 43,000 and a followship that despises regurgitated news. DomainGang.com is offering the option to its readership to expand their minds, to remove their blinders and to read between the lines of the domain industry.

DomainGang LLC will be present in both TRAFFIC Las Vegas and DomainFest, in different formats. To those that are willing to see what DomainGang does, what it offers currently and what the future beholds for the domain business – see you there.

Just remember: the gloves are off.

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When it comes to customer service, Sedo is top notch

Posted by Acro in Business, Domains on January 9th, 2010

In the past, I’ve been critical to the point of harshness with Sedo. The multi-national corporation that monetizes and auctions domains is definitely a major player in the domain industry; an industry still in early infancy.

With that in mind, when things go wrong I often go off on a “rant” to make it clear that I, the customer, is always right. Although I strive to maintain a level of professionalism in my statements, I make it loud and clear so that I’m heard.

Over the years, Sedo has improved their services, methodology and even their PPC. Yes, there are times that things get frustrating: low advertising volume causes loss of spending and loss of revenue for the Sedo accounts.

However, Sedo’s customer service has always been top notch, hard-working and eager to resolve any issues that might arise. In the end, even when a situation appears to be frustrating Sedo’s customer service has delivered.

The Sedo platform is without a doubt the biggest domain selling market on the Internet. Sedo’s customer service is always eager and willing to listen to suggestions, recommendations for improvement and often offers a surprising and satisfactory resolution to customer issues.

It’s an opportunity for everyone to adjust their ways of communicating their problems and to ensure that business is improved and expanded, in the wonderful world of domaining.

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