Oversee: Reinstate all Snapnames auction history immediately!
Half-measures require full responses.
When Oversee announced today that a former employee of Snapnames was defrauding thousands of customers via means of shill bidding at domain auctions, they promised that the ongoing investigation would end with issuing refunds plus interest.
There is no doubt that Oversee is striving to clear the Augean stables that the Snapnames employee piled up with tons of manure; by issuing rebates, they obviously attempt to compensate the losses of thousands of people that participated in domain auctions, mainly between 2005 and 2007.
But is this a fair method of compensation to winners and losers of allegedly as many as 50,000 auctions that Nelson Brady – known as “Halvarez” – participated in?
Oversee must reinstate the auction history per account immediately. Such information would help determine the amount of fraud that Halvarez enagaged in. Currently, there is no such information per account that displays bid succession as it was removed several months ago.
Personally, I can only recall from memory one such incident where Halvarez bid me up to $2,300 for a domain I won back in 2005. So how am I supposed to cross-check all the auctions I won, if I can’t view their bidding history any more?
There are more issues at stake than plain damages; Oversee is a high profile auctioneer of domains and owns the Moniker & DomainSponsor business platforms. If Oversee fails to promote transparency with this Snapnames incident, the downfall of other companies under its umbrella will be unavoidable. Customer fidelity depends a lot on business integrity.
Oversee: reinstate all Snapnames auction history immediately!