Acro.net – Technology Rants & Raves by Acroplex®

Over the course of the past 18 months I’ve moved the majority of my domain portfolio over to Fabulous.com and I couldn’t have been happier.

I’ve written before why I think Fabulous is *the* best domain registrar catering to domainers.

This time around, I will discuss an important layer of security, available to Fabulous.com customers via an one-time fee: A security token or “fob”.

When I met Mike “Fabulous” Robertson at TRAFFIC Las Vegas in January, I could not but mention how great Fabulous.com is for domainers like me. For being an Aussie, Mike was particularly sober but regardless, he promised to send a spanking new Fabulous fob to my mailbox. I just could not wait!

A few days ago, as promised, the fob arrived in a small envelope. For almost an hour I simply examined it, planning what to do with it. Eventually, I simply ripped the envelope open and the fun began!

The envelope’s particulars showed a total weight of 11 grams or less than 1/2 an ounce. That thing was light as a feather, yet it managed to make it all the way from ‘down under’ intact. After I opened the envelope, I saw that it was packed in some bubble wrap for protection. And no, that’s not the layer of Fabulous security I was referring to!

Inside the bubble wrap was a small square plastic folder, complete with a label. My excitement peaked, as I saw the Fabulous.com logo with the blue gradient and the stars of Australia! The words “Security Key” made it clear that this was the real deal.

I opened the plastic folder, barely wider than a business card. Inside was a printed piece of paper that consisted of the front cover with the logo, the back bearing instructions and finally, the Fabulous fob in all its glory!

Here is a scan of the instructions portion. Since this was my first time to ever face a ‘security fob’ I had no idea how it’s used. The instructions miss one important detail: you have to plug the Fabulous fob into a USB port before you proceed with the steps above!

You can see how tiny the Fabulous fob is, the hole on the left allows you to put it in a keychain – although I would not recommend it – and the right side is what you plug into an available USB port in your computer. So what is the center part that looks like a ring? Hold on!

This is the magic glow of the Fabulous fob, after it was plugged into the USB port! It is now ready to be used and provide an extra, solid layer of security to your domain portfolio with Fabulous.com

After your Fabulous fob is installed, log into your Fabulous.com account as usual and go to the Admin section, then click on “Security”. A menu will be available. Select “Fabulous Security Key” and you’re ready for the registration part.

At this point, you need to ensure that you have easy access to the USB port; first click inside the form field as displayed above. Then press your finger firmly on the round, green ring of the Fabulous key.

As if by magic, the form will fill with a long set of encrypted characters in just a few seconds. That’s the time when you should lift your finger from the Fabulous fob and press the “Register Fabulous Security Key”.

The next step will confirm that everything went as planned with the registration of the security key token. Head over to this discussion if you want to know how the security fob works. Who said I’m not assisting you with your technology education!

At the bottom of the same confirmation page as above, you will see this nifty menu of options which will allow you to set up the extent of security that you’d like to implement. For example, you can enable authentication via the use of the Fabulous fob only when you want to make finance changes, or before you push a domain to a different account. Since you have this Fabulous device in your hands, you might as well check them all!

Finally, this is what you’re looking at when authentication is needed. To proceed with authorizing any action specified in the checkboxes above, the Fabulous fob must obviously be plugged in. Then, click inside the form field, tap and hold the glowing green ring of the fob until the form field fills – then hit Continue and you’re in!

I hope you found this review and tutorial about the security key, a.k.a “Fabulous fob” rather helpful. Fabulous.com is indeed a quiet giant, in the dark blue sea group of companies and it’s the domain registry of choice for anyone serious in the domain business.

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It seems that Sedo.com has run into a potential issue when it comes down to managing domain pushes at Fabulous.com

Several domainers complained that once instructed to push a domain to the Sedo account as part of a sale, they are faced with a message at Fabulous, stating that the Sedo account is invalid or locked.

The problem appears to be that Fabulous locks accounts out for multiple login failures – as part of a security measure. While the measure is valid – and yet another reason to choose Fabulous.com as your preferred domain registrar – it creates some practical issues with regards to completing sales at Sedo.com

Yesterday, while in the middle of a web server crisis I had to deal with this very issue at Sedo/Fabulous.

After calling Sedo and realizing that the business-to-business bureaucracy would add several days to my ongoing mid $x,xxx sale, I decided to take matters in my own hands.

And that’s the Acro way.

Despite the 1/2 day time difference between the East US coast and Australia, my message to Mike “Fabulous” Robertson about the issue was treated with kangaroo speed. They unlocked Sedo’s account and I was able to push the domain and update the transaction, which was then completed within hours.

It’s interesting seeing how complex matters can be resolved within a reasonable amount of time and minimal effort, once you realize that it’s all a matter of good business relationships. Kudos to Mike and Fabulous.com

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