FatCow<\/strong><\/a>, which is based in Canada.<\/p>\nWhen the new owner of the domain initiated a domain transfer to FatCow, Fabulous never received a transfer request and neither did I.<\/p>\n
Two days later, with the agreement still pending, I contacted FatCow and I was told that there was no Technical Contact for the domain.<\/p>\n
Of course, that was not the case; all of my domains have all contacts (Registrant, Administrative, Technical and Billing) and since they all match, Fabulous groups them together at the WHOIS.<\/p>\n
Apparently, the API of FatCow parsing the WHOIS information failed to see that and recorded the Technical Contact as “blank”.<\/p>\n
I had to get on the phone for 30 minutes with the FatCow tech support and explain that they should be using DomainTools to verify that the WHOIS data is as expected.<\/p>\n
Instead, I had to inform the buyer that they had to open a ticket and provide my domain’s Technical Contact email and FatCow would escalate it to their domain department in order to send out a manual request.<\/p>\n
Finally, when that happened we had wasted three days; while payment was safely at my bank account, the new owner was definitely anxious to get hold of their domain as soon as possible.<\/p>\n
These programming glitches can cost dearly; the best way to resolve any such anomalies is to get on the phone and insist that the matter is examined while you wait.<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
While working on completing my 2nd mid-$x,xxx sale of last week, I encountered a problem that I hadn’t experienced before. In the past, I’ve used many 2nd tier domain registrars and some might be quirky; others outright useless, particularly if they’re based in countries where English is a secondary language. The transfer of the sold […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26,3],"tags":[447,95,650,651],"class_list":["post-1701","post","type-post","status-publish","format-standard","hentry","category-business","category-domains","tag-domain-transfers","tag-fabulous","tag-fatcow","tag-whois","entry"],"yoast_head":"\n
Don't be a domain fat cow! - Acro.net - A Domain Investing Blog by Theo Develegas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acro.net\/blog\/dont-be-a-domain-fat-cow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Don't be a domain fat cow! - Acro.net - A Domain Investing Blog by Theo Develegas\" \/>\n<meta property=\"og:description\" content=\"While working on completing my 2nd mid-$x,xxx sale of last week, I encountered a problem that I hadn’t experienced before. In the past, I’ve used many 2nd tier domain registrars and some might be quirky; others outright useless, particularly if they’re based in countries where English is a secondary language. 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