Recently, I had to confirm whether a particular, UK-based registrar is ICANN-accredited.<\/p>\n
Transferring domains to non-accredited domain registrars is important to know; one must be aware of which ICANN-accredited registrar they resell for.<\/p>\n
The registrar identified itself as a reseller of OpenSRS\/Tucows. But I had to confirm it, so I contacted Tucows.<\/p>\n
My communication with their department was rather frustrating. They asked me to look up the domain at their system to determine the reseller it’s managed by.<\/p>\n
Only problem was, that’s not what I asked. The domain is not under the control of that other registrar – yet.<\/p>\n
Eventually, and after repeated explanations, I was told that the registrar was indeed a reseller of Tucows for “gTLDs.”<\/p>\n
I did not find that answer satisfactory, and asked specifically if they also managed .com domains on their reseller’s behalf.<\/p>\n
The representative refused to confirm that, citing company policies.<\/p>\n
I find that response ridiculous and quite possibly in violation of ICANN regulations, that requires disclosure of a reseller’s provider. If the Tucows policy is to not provide basic information on associate domain resellers, one has to wonder what is the logic behind this. It certainly is counter-productive.<\/p>\n
Having wasted the better part of half an hour arguing over the legitimacy of my request, I gave up. I contacted the registrar directly, and in a matter of minutes they explicitly confirmed that they resell .com domains on behalf of OpenSRS\/Tucows.<\/p>\n
The latter, needs to improve on its customer service, especially now that that they acquired the eNom brand.<\/p>\n","protected":false},"excerpt":{"rendered":"
Recently, I had to confirm whether a particular, UK-based registrar is ICANN-accredited. Transferring domains to non-accredited domain registrars is important to know; one must be aware of which ICANN-accredited registrar they resell for. The registrar identified itself as a reseller of OpenSRS\/Tucows. But I had to confirm it, so I contacted Tucows. My communication with […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[269,1189,1319,1320],"class_list":["post-5282","post","type-post","status-publish","format-standard","hentry","category-domains","tag-domainers","tag-domains","tag-tucows","tag-tucows-resellers","entry"],"yoast_head":"\n