I love that 80’s song by Falco and there was plenty of “Vienna calling” for the past 30 days at Sedo.
An Austrian buyer took forever to submit payment for one of my domains; first claiming he sent payment, then stating he went on Easter vacation and eventually assuring everyone “the check’s in the mail.” How do you say “bullshit” in German?
I was almost ready to place him in the same category along with 66% of my Swiss buyers.
Sedo Germany kept hammering though, contacting the buyer by phone every other day and eventually handing over the matter to the uber-aggressive Accounts Receivable department.
The matter closed today and I’ve pinned one more flag on the international map of domain buyers.
TGIF Sedo, danke schön!
We had a very similar situation with Sedo for a domain we transferred to a German buyer last week. However, the buyer paid right away but wouldn’t initiate the transfer after we had sent the authorization code. This left the payment just sitting in Sedo’s escrow account.
Sedo stayed on top of it without even a phone call from us and contacted the buyer every other day until they got it done.
We had a lot of notes in our Sedo transfer status/history that said: “We asked the buyer if the transfer has started” over and over…
I haven’t thought of the ramifications but I wonder, would it make sense to be able to push the domain to a Sedo account and they could finish the transfer to the buyer? The 60 day rule comes to mind which may kill the idea. But yeah, I’ve had the buyer take forever to transfer a domain out before, even when paying quickly, and it’s a bit of a bummer.
Samantha – I always push the domain to the Sedo account and that concludes the transaction. If the buyer wants to transfer it out, they can do so at their own pace. As a matter of fact, I contacted Sedo a few days ago about a domain still in their account since October: the buyer never transferred it; obviously, I got paid.
Much prefer Vienna …..Ultravox
Some say Sedo are like the government, we don’t like em but we need em