If at first you don’t succeed, have a relative inquire

Whenever I receive inquiries for domains, the price quoted is custom-tailored to the person that inquires. They also come with a 7-day commitment to that price; anything past that, I cannot … [Continue reading]

How to handle customer rudeness in the domain marketplace

The customer is always right, an old saying goes. While this might hold water in the retail service business with the customer physically standing in front of you, it means very little in … [Continue reading]

Sweet Captcha: Solve this little puzzle, spambot!

If you've had it with comment spam, you're not alone. A couple of years ago I recommended a particular WordPress plugin that did its job silently - until its creator ended all support and actually … [Continue reading]

Is your domain Registrar receiving private emails meant for you?

The way WHOIS information is presented these days, differs from a year ago. Queries now display information that places emphasis and priority on the Registrar of the domain, including their contact … [Continue reading]

Dutch brand specialist claims domain reselling constitutes ‘theft’

My tolerance of unsavory commentary is relatively high - unless it involves unfounded accusations that are borderline libelous. Then, I would snap; this is part one of an ongoing exchange with a … [Continue reading]