The customer is always right, an old saying goes. While this might hold water in the retail service business with the customer physically standing in front of you, it means very little in electronic commerce. Rudeness is not only unnecessary, but a deal breaker, as far as I'm … [Read more...]
Sweet Captcha: Solve this little puzzle, spambot!
If you've had it with comment spam, you're not alone. A couple of years ago I recommended a particular WordPress plugin that did its job silently - until its creator ended all support and actually downgraded its features, to promote a better, but paid version. When trying to determine whether a … [Read more...]
Is your domain Registrar receiving private emails meant for you?
The way WHOIS information is presented these days, differs from a year ago. Queries now display information that places emphasis and priority on the Registrar of the domain, including their contact email address for abuse. While this change appears to be subtle, it can have an impact on your … [Read more...]
Dutch brand specialist claims domain reselling constitutes ‘theft’
My tolerance of unsavory commentary is relatively high - unless it involves unfounded accusations that are borderline libelous. Then, I would snap; this is part one of an ongoing exchange with a 'buyer' over at Domain Name Sales. The Dutch lady "N.V." is a brand specialist for a company in … [Read more...]
No .domains for me
Dot .domains enters general availability in two days. I have not registered any domains in that gTLD and won't be doing so. The reason is simple: unless your business name ends in "domains", or you are in the direct domain brokerage business, this particular gTLD is more of an "inner circle" … [Read more...]
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