Whenever I receive inquiries for domains, the price quoted is custom-tailored to the person that inquires. They also come with a 7-day commitment to that price; anything past that, I cannot honor. An inquiry that I received ten days ago, ended with the understanding that the person would look … [Read more...]
How to handle customer rudeness in the domain marketplace
March 20, 2014 by 16 Comments
The customer is always right, an old saying goes. While this might hold water in the retail service business with the customer physically standing in front of you, it means very little in electronic commerce. Rudeness is not only unnecessary, but a deal breaker, as far as I'm … [Read more...]
Sweet Captcha: Solve this little puzzle, spambot!
March 16, 2014 by 4 Comments
If you've had it with comment spam, you're not alone. A couple of years ago I recommended a particular WordPress plugin that did its job silently - until its creator ended all support and actually downgraded its features, to promote a better, but paid version. When trying to determine whether a … [Read more...]
Is your domain Registrar receiving private emails meant for you?
March 12, 2014 by 7 Comments
The way WHOIS information is presented these days, differs from a year ago. Queries now display information that places emphasis and priority on the Registrar of the domain, including their contact email address for abuse. While this change appears to be subtle, it can have an impact on your … [Read more...]
Dutch brand specialist claims domain reselling constitutes ‘theft’
March 11, 2014 by 9 Comments
My tolerance of unsavory commentary is relatively high - unless it involves unfounded accusations that are borderline libelous. Then, I would snap; this is part one of an ongoing exchange with a 'buyer' over at Domain Name Sales. The Dutch lady "N.V." is a brand specialist for a company in … [Read more...]
Recent Comments