The few times that I needed tech support from Fabulous – the popular domain registrar from Down Under – I had no trouble hearing back in a timely fashion.
All this, while due to location Fabulous is 14 hours ahead of the US East Coast, a full 17 hours ahead of California and the West Coast. And miles ahead in customer satisfaction.
As it happened, yesterday was one of those extra rare times that I attempted to reach Fabulous by phone, and my 3 attempts were unsuccessful, resulting in a dead line every time.
It appears that right on that day, Fabulous is transitioning its phone network and is using an alternate phone number in the interim.
Once the migration is complete, our contact numbers will remain unchanged, however during the transition, if you need to contact us by phone please call: +61 7 3233 6100
Unfortunately the Contact page does not include this new, temporary number which is the reason why I could not get through. Still, my issue was taken care of via email very promptly; I just thought it might be useful to share in case someone is calling the unplugged number.
Thanks for the heads up.