As posted earlier this week, an Escrow transaction got canceled, after the buyer failed to act upon it for a full week.
The same buyer, a partner in a large British corporation, responded to phone communication initiated by DNS brokers. Then they went silent, perhaps justifying their lack of response to being a mediator in this acquisition.
Nicola, from DNS, agreed with me that the buyer’s communication pattern was unprofessional. British are careful with expressions, and would refer to such behavior as not befitting a gentleman.
Being in the US, I would simply call him a “dick.”
Case number two.
A buyer with whom I share extensive background communication and a single transaction, dragged an acquisition for months. He would disappear and re-appear, claiming personal matters, but promising payment for a domain any minute now. I gave up hope in June, and he just now re-appeared with the same type of approach; only this time around I am simply not interested in any further drama.
In both cases, the screwing up of the sale was made by the buyer. I went beyond my call of duty to ensure they are informed of the process, or aware of my status: patiently, but not forever, awaiting for their part of the deal to complete.
When that doesn’t happen, the eventual step is simple: if you come asking for the domain again, the price will go up – by a large factor.
It’s not always about closing a deal, it’s about closing it without any stress, pain, frustration, unnecessary phonecalls and emails, inquiries about the status at financial institutions – and so forth.
Screw up a sale, and the price goes up. It’s simple like that.
Your time has a value and if an individual is known to waste your time, do you want to do business with them?
Leonard – Indeed, there are limits to patience. I generally give everyone one chance to fix a broken sale, but not two.
File a UDRP and the price goes up even higher! 🙂