An honest ‘thank you’ goes a long way

It has been a remarkable second quarter for me, and domain sales are stronger than ever on Domain Name Sales.

This is the venue that keeps on giving, and as long as one owns a decent domain name portfolio, inquiries can be turned into solid sales.

Having closed on two mid $x,xxx sales last week with a third one pending, I can honestly say that when a ‘thank you‘ comes back from the buyer, that statement alone delivers a sensation that money cannot buy.

To top it off, the note of appreciation came from a Microsoft executive, who bought the domain for personal use; to convert a hand registration into a chunky sale, one needs to have some solid background info on the buyer, and Domain Name Sales provides a lot of that through its intuitive inquiry interface.

An interesting part of this particular exchange, was my realization that even tech industry people with middle manager positions, aren’t 100% sure what to do with domain transfers. There are still misconceptions about “60 day locks” and how these esoteric functions affect an escrow transaction.

An executive summary would not cut it at this point, so I emailed the buyer with a detailed, step by step guide about domain transfers. My personal experience in the corporate field, has taught me that while the norm is to summarize everything and outline steps as bullet points, busy executives definitely appreciate a clean, detailed guide on how to perform the same steps – particularly when personal money is involved!

Regardless of the financial prowess of your buyer, always include clean, accurate instructions in your communication; it will get you a happier customer and sometimes, even a gesture of appreciation.