Recently, I described how one has to work harder when selling domain names to a corporation; there is plenty of bureaucracy to overcome.
Despite utilizing the service of the two most valuable assets of the domain industry, Internet Traffic and Escrow.com, things can still get sticky.
Having completed yet another sizable sale this week, once again I faced the silence and inability of the buyer to complete their part of the deal in a timely fashion.
While they gain points for not haggling with me over the price, once the domain details were surrendered there was complete silence. No returning my calls, emails or Escrow.com prompts.
In other words, the escrow completed once the inspection period of one day ended. I always copy Escrow.com via email on the details of the domain and in the meantime point the domain to Escrow.com, once they receive the funds.
Again, it’s not the fault of Escrow.com, who in fact called the buyer on the phone to speed up the exchange. I am not aware of what response they received, but at this point it does not matter; the sale is complete.
However, keeping silent, as the buyer did, is unprofessional, particularly for a mega-corporation that’s proud of its products.
Completely agree! I’ve actually also noticed that while many of us speak and blog about how difficult it’s to receive any sort of reply from buyers, many of domainers and broker companies do not reply either. That’s unprofessional
What was the sale amount and even domain Theo? Can you reveal?
Arseny – There’s a difference between responding to unsolicited communication, and to communication that is part of a transaction, in my opinion.
Andy – I sent you a message.
Theo, completely agree.
But I would suggest that it probably comes from general lack of knowledge regarding transactions involving non tangible assets like domain names.
Still, you made another sale which is to be congratulated at least.
I too woul be interested in knowing the details if you wouldn’t mind revealing, though I understand if not.
Leon – I would not think so, the email accounts managing these domains list several dozen under management, per DomainTools. It’s simply a lack of willingness to do things at a pace consistent with that of a private individual. When it’s not your own money sitting there in exchange for a domain, you only have to move as fast as the company rules dictate. 😉
It was a hand-registered .net for several thousand dollars.