The customer isn’t always right

One of the most important tasks of a developer is to deliver quality work. To do so, they must use their expert knowledge and deliver results through the use of their acquired skills.

And that’s where the problem might lie.

Some clients share a different opinion about what constitutes effective or appealing development. They might be opposing e.g. to your choice of font size or the number of colors in the design.

They can be a pain in the royal ass, when you know you’re doing the best for them.

The truth is, there are several ways to work with such clients. The most obvious one: do all the changes they want, then present “before” and “after” mockups which would allow them to see the light of truth.

Another approach would be to “argue” effectively, listing the reasoning behind your choices and present them along industry standards or next to similar choices made by the competition.

Your goal as a developer is not to simply please the customer but also to create something that works well and looks good. The ability to circumvent the hard rocks that the client might place in your path will come with time; it’s yet another experience point to be picked along the way.

Comments

  1. You are soooo right. I could go on for 3 pages on examples of this but just wanted to give you the thumbs up buddy. Good post.

Speak Your Mind

*