This June it will be my 7th year using the services of Sedo for parking, selling and buying domain names. While PPC has had its ups and downs, domain sales have never been stronger.
It’s not just the volume of sales, it’s the ability of Sedo to use its best asset: its people.
Potential buyers come from all places, cultures and speak different languages. Negotiation can sometimes break off for no apparent reason, even right in the middle of a transaction that otherwise looked promising.
Having had an offer from a Belgian bidder, I researched the particular domain and feeling confident about their apparent budget, I responded with a suitable second counter-offer.
At that point, the buyer pulled out of the transaction, leaving me scratching my head; for a domain that was acquired for $10 I was definitely disappointed.
So I spoke to my account manager at Sedo, and she performed a little bit of magic for me. After contacting the buyer and explaining – in their native language – what the process entailed, she came back to me with the news that a new round of negotiations would begin.
This afternoon, I found a notification in my mailbox that the buyer from Belgium had placed an offer that matched my asking range; on top of that, they were expressing their apology for misunderstanding the process.
I could not be happier; from $10 to $x,xxx for a .ORG that’s a great ROI.
It shows how important it is to have recovery mechanisms in place, such as establishing direct contact with the other party. This is not the first time that such a negotiation was re-instated; Sedo has done this for me on several occasions.
Thank you Sedo, it’s been a great seven years thus far!
Negotiations often stall for no apparent reason. What a good idea to get Sedo involved in that case–I must remember to do that.
Martin – The ultimate goal is to land a sale; Sedo is very effective reconnecting a broken negotiation.
I wish you many more sales like that one. It’s good to hear stories like that.