In the past, I’ve been critical to the point of harshness with Sedo. The multi-national corporation that monetizes and auctions domains is definitely a major player in the domain industry; an industry still in early infancy.
With that in mind, when things go wrong I often go off on a “rant” to make it clear that I, the customer, is always right. Although I strive to maintain a level of professionalism in my statements, I make it loud and clear so that I’m heard.
Over the years, Sedo has improved their services, methodology and even their PPC. Yes, there are times that things get frustrating: low advertising volume causes loss of spending and loss of revenue for the Sedo accounts.
However, Sedo’s customer service has always been top notch, hard-working and eager to resolve any issues that might arise. In the end, even when a situation appears to be frustrating Sedo’s customer service has delivered.
The Sedo platform is without a doubt the biggest domain selling market on the Internet. Sedo’s customer service is always eager and willing to listen to suggestions, recommendations for improvement and often offers a surprising and satisfactory resolution to customer issues.
It’s an opportunity for everyone to adjust their ways of communicating their problems and to ensure that business is improved and expanded, in the wonderful world of domaining.
Speak Your Mind