When I open a ticket with a domain registrar, or with a related service provider, the primary goal is to get the issue resolved. One has to keep in mind that there are no automata staffing these tech support positions. Real humans, sitting behind a keyboard, examine every case and strive to … [Read more...]
Archives for 2015
How the use of a gTLD domain saved a marketing director money and frustration
July 16, 2015 by 7 Comments
This is a true story, but some names have been changed to protect upcoming marketing plans. ;) Lana's comment on a business forum was full of frustration, anger, disgust: "They stole my domain and for a year now I've been trying to prove it, to no avail. I would contact ICANN next but it'd take … [Read more...]
GoDaddy and two-factor authentication update
July 7, 2015 by 8 Comments
Two factor authentication is a must these days; domain hijacking is rampant and cybercriminals often devise some crafty attempts to steal domains via social engineering. Domain registrars that currently implement two-factor authentication include GoDaddy (SMS, US only), Uniregistry (Google app), … [Read more...]
How to turn an unsuccessful domain sale to your benefit
June 30, 2015 by Leave a Comment
On a given day of the week, I receive numerous inquiries for domains in my portfolio, even on weekends; the needs of people and companies for a domain representing their brand never stops. Not every inquiry turns into a sale, and conversion rates fluctuate during the year, depending on various … [Read more...]
Numbers and figures : The psychology of domain bidding
June 28, 2015 by 6 Comments
Bidding on domain names in public - or private - auctions, is a process that requires certain elements to be present, as part of a successful strategy. To begin with, domains that are promoted extensively or prominently, most often don't fall in the "great deal" category. They are simply chosen … [Read more...]
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