This September, THE Domain Conference (TDC) welcomes domain investors from the US and from around the world, in Fort Lauderdale, Florida. This is the second year that TDC operates, from September 10th to 14th - a bit earlier than last year. After the final curtains were drawn on TRAFFIC, … [Read more...]
Domain offers : It’s a can-have, not a must-have
July 28, 2016 by 2 Comments
Domain inquiries arrive in all types of colorful examples of how people approach domain ownership. Having been an active domain investor for more than 15 years, I can honestly write a book about the myriads of inquiries that often lack common sense. It's not that a particular offer arrives … [Read more...]
Customer service reps : Your job is not to argue with the customers
July 20, 2016 by 1 Comment
More than twenty years ago I worked for a Greek ISP as a customer support technician. Those were the early days of the Internet, and the average customer had just upgraded their modems to 14.4 kbps speeds. As a customer service rep, my job was to listen to the customer, understand their problem, … [Read more...]
Uniregistry App : Very useful, very dangerous
July 18, 2016 by Leave a Comment
During last year's summer, I had to drag along an aged laptop to the beach house, just to keep up to the release of previously reserved domains. When typing on an old VAIO was not possible, I used my Samsung Galaxy S3, another aged relic, to log into my Uniregistry account. It took a lot of … [Read more...]
Ghost domains after eNom hands over registrars to Network Solutions
July 12, 2016 by 5 Comments
Late last month I pointed out how Network Solutions acquired a group of drop-catching registrars owned by eNom. The list of ICANN-accredited registrars were used by SnapNames to allocate resources to, in order to catch domains. Today, July 12th, SnapNames utilized Network Solutions as the … [Read more...]
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