Domain registrars : One more thing eNom does backwards

As I’m bidding farewell to the old school registrars that I patronized over the years, I can’t but notice their pitfalls.

Switching over to a modern domain management system, such as that offered by Uniregistry, is the culmination of frustration, wasted time, and often money, as experienced at other registars.

Moving domains out of eNom is relatively easy, although they do take their sweet time to prolong the transfer for the full 5 days, as if I’d change my mind in the meantime.

After a couple of transfers failed with a system message recently, I discovered that eNom does one more thing backwards, unlike many other registrars: the default action to WHOIS changes is to lock the domain for 60 days.

While other registrars implemented this new requirement by ICANN to be the “opt in” option, eNom takes the “opt out” approach and checks the box by default, as seen in the picture below:

The box that says “Enable 60-day transfer lock when domain contact info is updated” must be checked off, and settings saved, before proceeding with any WHOIS contact updates that’d endanger transfers to another registrar.

At some point, domain registrars should realize that customers are not retained by force or by dirty little tricks and omissions to disclose how the process works.


  1. $49.95 .com renewals, I’m gone too.

  2. Good customer service is perpetually hard to come by. The industry norm is to not care much about serving the customer. Sad, but true. Which makes coming across a high-integrity company a truly great find.

Speak Your Mind