Don’t be a domain fat cow!

While working on completing my 2nd mid-$x,xxx sale of last week, I encountered a problem that I hadn't experienced before. In the past, I've used many 2nd tier domain registrars and some might be quirky; others outright useless, particularly if they're based in countries where English is a … [Read more...]

A Triad of Circumstances: When Corporations Don’t do their job

Quite often, I wonder if my definition of quality customer service is too demanding but the answer comes back as a flat "no". Having used the services of many companies over the years - from retail to banks - I can honestly say that I'm just an average Joe with regards to what I expect from their … [Read more...]